Terms of Service

Welcome to Henderson Opticians

By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully:

1. Services

Henderson Opticians provides information about eye care services, products, and professional advice. The content is for informational purposes only and does not constitute medical advice. Consult a qualified optician or healthcare professional for any specific concerns.

2. Use of the Website

You may use our website for personal, non-commercial purposes. Unauthorized use of this website may result in a claim for damages and/or be a criminal offense. You agree not to:

  • Use the website for any unlawful purpose.
  • Interfere with the website’s functionality or access other user accounts.
  • Misrepresent yourself or provide inaccurate information.

3. Intellectual Property

All content on the website, including text, images, logos, and other materials, is the intellectual property of Henderson Opticians or our licensors. You may not copy, reproduce, distribute, or use the content without our prior written consent.

4. Product Information

We strive to ensure that the information and descriptions of our products and services are accurate. However, we do not guarantee that product details, descriptions, or prices are free from errors. We reserve the right to correct any inaccuracies or update product information without notice.

5. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience and do not signify that we endorse the website(s). We have no responsibility for the content of linked websites.

6. Limitation of Liability

Henderson Opticians is not liable for any damages arising from your use of the website or any services provided. This includes, but is not limited to, loss of data, indirect or consequential loss, or any other loss or damage.

7. Changes to Terms

We reserve the right to modify these terms at any time without prior notice. By continuing to use our website, you agree to the updated terms.

Privacy Policy

Your Privacy Matters to Us

At Henderson Opticians, we are committed to protecting your privacy and ensuring your personal data is handled responsibly. This privacy policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following personal information from you:

  • Name and contact details (email, phone number, address)
  • Date of birth and medical history (for eye care appointments)
  • Payment information (when purchasing products or services)
  • Technical data such as IP addresses and browser information (collected automatically)

2. How We Use Your Information

We use your personal information to:

  • Provide and manage your appointments and purchases.
  • Communicate with you about services, products, or promotions.
  • Improve our website and services by analyzing technical data.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except when necessary for:

  • Payment processing through secure third-party providers.
  • Complying with legal obligations.
  • Service providers who assist us in website operations.

4. Cookies

Our website uses cookies to enhance user experience and track website traffic. You can disable cookies in your browser settings, but doing so may limit your ability to use certain features of the website.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no online platform is entirely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your personal data.
  • Withdraw consent for data processing at any time.

If you wish to exercise any of these rights, please contact us.

7. Changes to the Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

If you have any questions about our terms or privacy policy, please call 01642 673071.