Welcome Back Changes - Helping to keep everyone safe.
To download a pdf copy of the Welcome back Information, click on the pdf icon below.
We've worked hard to ensure that our staff and patients are kept safe. Additional hygiene measures and new equipment make sure you are kept safe during your visit.
Making your visit safe:
We are operating a locked door & appointment only policy to ensure your safety by limiting the number of people in our practices at any one time.
We will usually telephone you before your appointment to discuss your eyes and eyesight to reduce the amount of time you need to spend in the practice.
Please don't attend the practice if you have a cough, sore throat or fever - we will be unable to see you if you present with any of those symptoms.
We will check your temperature on arrival using a non-contact thermometer.
You will be asked to sanitise your hands on arrival.
All fabric seating has been replaced with wipe down chairs. After your visit all equipment, frames and and seating are sanitised.
We have perspex screens in the reception and dispensing areas.
All branches have a 'Steroriser' that sanitises frames using UVC light before they are replaced on the display racks.
All staff have new uniforms that can be washed at 60 degrees.
Yarm branch closed on Mondays: We have decided that our Yarm branch will be closed on Mondays for the forseeable future. We have done this to reduce the need for staff to transfer between branches, increasing your and their safety.